How to Train and Retain Capable Staff
Build a Staff That Will Help Your Business Grow
These days, it seems like it’s harder and harder to find employees with great work ethic, who know how to manage customers with ease, especially when candidates are of a younger age. Demotivation seems like an epidemic we just don’t know how to end. When this is happening, how do you make sure you surround yourself with a solid team that will help you take your business in the right direction? These tips might help:
Recruit from the Inside
You probably already have a good team, it’s just that you’re looking to grow with more great people. But how do you find those people? You can start by asking your own team to refer people they know and trust for the positions you have available at the time. You can promote this action by offering a reward if one of the referrals is hired and sticks around for more than 3 months.
Uncomplicate Your Hiring Process
Sometimes, in an effort to make sure you find the very best people, you over complicate your hiring process or make it very stiff, which is counteractive, as it might end up scaring people away.
Follow Up After Training
Just training someone to start doing their job is not enough. When you incorporate great people to your team, you want to make them a priority so you can help them develop not only as an employee in your company but as a professional in general. Providing people with new tools and knowledge that will help them become well-rounded professionals, is key to retaining that talent.
Make Sure Your Work Environment Aligns with Your Company’s Goals
You want to cultivate an environment that reflects what your company stands for and what it’s trying to achieve. Your company’s values and mission statement should be the backbone of how you run your business, how your employees are treated, and how they treat each other. Make sure your employees feel valued and seen. When your office feels more like a home, productivity spikes, results become more apparent, and attrition decreases.
At Affordable American Insurance, we provide our agents with the tools to take their business to the next level. Turn your knowledge of the industry into a business of your own. Join AAI and run a successful independent insurance agency.